Refund policy

Thanks for shopping at Lottie James! We offer store credit for returned items within 14 days of delivery. Your credit will be applied to your online account and available to use towards your next purchase. Store credits do not expire.

All items must me un-worn, un-washed, and without stains. 

All accessories are final sale. 

All flash sale items are final sale

Return within 14 days back to:

10216 Edgerton Lane 

Fortville, IN 46040

If you received a damaged or defective item, please reach out to lottiejamesboutique@gmail.com within 2 days of delivery. Please include a picture of the damage and your order #. 

If you received a wrong item, or are missing an item, please email lottiejamesboutique@gmail.com.